enactityOwner login

For independent gyms and fitness studios

Your customers can text your business and actually get things done.

Members and prospects text your number like they'd text the front desk. The assistant answers from information you approve, books tours, and handles membership changes under your written rules. Anything else goes to your team.

The demo uses a fictional gym. No real texts are sent.

Text a fictional gym

Summit Fitness isn't a real gym, and Alex isn't a real member. Ask a question, book a tour, or freeze Alex's membership, and watch the records change behind the scenes.

Text as:

Try a message

Tap one to send it right away, or type your own in the phone.

Try the opt-out keywords

Summit Fitness

Fictional demo business

Fictional data · No real texts sent

Setting up your private demo…

 

Behind the scenes

Your own private sandbox. Synthetic data, visible only to you, reset anytime.

Setting up your sandbox…

On your website too

One line of code puts the same assistant on your site. Same answers, same rules, same team inbox. Website visitors confirm who they are before anything on their account changes.

summitfitness.example (fictional site)
Loading the chat...

How it works

Four plain steps. You decide what the assistant knows and what it's allowed to do.

  1. Customers text your business number.

    Members and prospects text the way they already do. There's no app to download and no account to create.

  2. The assistant answers from hours, prices, and FAQs you approve, and says so when it doesn't know.

    It doesn't guess. If a question falls outside what you've approved, it tells the customer and passes the question to your team.

  3. Account changes follow your written policy.

    The customer verifies who they are, sees the exact dates and price, and confirms with a code before anything changes.

  4. Anything else goes to your team inbox.

    When a person on your team takes over a conversation, the assistant steps aside and stays quiet.

What it looks like

Four common texts, using the same fictional gym as the demo. These are written samples, not real customers.

Sample conversation

A pricing question

Answered from the plans and FAQs the gym approved.

Hi, how much is a membership?
We have 2 plans: Basic: $39/mo (gym floor, cardio, and locker rooms) Premium: $69/mo (everything in Basic plus unlimited group classes and 2 guest passes a month) Want to book a free tour?
Assistant
Is there a contract?
Memberships are month to month, so there's no contract to sign.
Assistant
Sample conversation

Booking a tour

Offers times that are actually open and books one.

Can I come check out the gym Thursday after work?
Thursday evening I have: 1) Thu, Oct 8 at 5:30 PM 2) Thu, Oct 8 at 6:30 PM Tours are free and take about 30 minutes. Which works?
Assistant
6:30
Great. What name should I put the tour under?
Assistant
Jamie Ortiz
You're booked for a tour on Thu, Oct 8 at 6:30 PM, Jamie Ortiz. Reply here if anything changes.
Assistant
Sample conversation

Freezing a membership

Verification first, then exact dates and billing, then a confirmation code.

Can I freeze my membership next month? I'm traveling for work.
To protect your account, please verify it's you first (link expires in 15 min): verification link
Assistant

Alex verifies through the gym's member login. (In the demo, this step is simulated.)

Here's your freeze (Demo policy): • Access continues through Wed, Oct 14 • Freeze starts Thu, Oct 15, your next renewal date • Membership resumes Sun, Nov 15 • Billing: no $39 charge on Thu, Oct 15. $39/mo resumes Sun, Nov 15. No freeze fee. Reply YES 4821 to confirm. This expires in 15 min.
Assistant
YES 4821
Done. Your freeze is scheduled: starts Thu, Oct 15, resumes Sun, Nov 15. Confirmation #QE173G.
Assistant
Sample conversation

Handing off to a person

Goes to the team inbox, and the assistant steps aside.

I think I got charged twice this month. Can I talk to someone?
Got it. I've passed this to the Summit Fitness team. A team member will follow up by text during staffed hours. I'll pause automated replies on this thread until then.
Assistant

Handed to staff. Automated replies paused.

Hi Alex, it's Dana at the front desk. I found the duplicate charge and refunded it. Sorry about that!
Staff · Dana
Thank you!

The assistant stays quiet while a person has the thread.

What the demo supports today

Here's exactly what works in the demo and what's simulated.

Works in the demo

  • Answers about hours, pricing, and common questions
  • Tour booking with real availability, including times that are already taken
  • Freezes, cancellations, and plan changes with verification and a confirmation code, under the demo policy
  • Handing a conversation to a person, with automated replies paused
  • STOP, START, and HELP keywords
  • A website chat with the same assistant, rules, and team handoff

Simulated or not connected yet

  • All data is fictional: the gym, the members, and the bookings.
  • Identity verification is a simulated step.
  • New member checkout is simulated. No payment is taken.
  • Replies are labeled “Simulated” when they're scripted (no AI) and “Live AI” when the AI assistant is connected.
  • The website demo never sends real texts.
  • No real gym software is connected yet.

Pilot pricing

What the pilot costs today.

Pilot

$399/month

plus a $750 one-time setup fee

Before you apply, know this

  • This is provisional pilot pricing, subject to validation.
  • Monthly message and usage limits will be set after cost research.
  • It is not unlimited messaging.

Apply for the pilot

Tell us about your gym or studio. We'll reply by email to talk through whether the pilot is a good fit.

It's a good fit if your front desk gets a steady stream of texts about hours, pricing, tours, and memberships, and you'd like those handled the same way every time.

We'll reply by email. No spam.